Job title: Hiring For Trainer (BPO) – Pune/Indore
Company: Assured job
To conduct new hire trainings and refresher training for the existing employee base for process
Being SPOC for assigned department
Conducting New hire training sessions
Conducting Soft skills sessions
Conducting Session on Selling skills: mapping needs with product benefits
Making PowerPoint presentations for training modules
Preparing various scripts for voice processes in English, Hindi and regional language(if required)
Preparing Lessons which can be used on online learning application (E-Learning)
Conducting refreshers basis Areas of Improvement highlighted from quality and Ops teams
Maintaining various reports for New hire batches and refreshers Coordinating with different team
leaders/ QAs/ HR etc.
Excellent Communication skills- both verbal and written
Call Center Training Experience is mandatory (preferably Financial Services Industry)
Content development knowledge is preferred
Well versed with Microsoft office- word, ppt, basic excel usage
Relevant experience of 1 year (BPO training) required
If you are willing to face new challenges and want to apply your training skills for growth / future
of company, then Home Credit can give you this opportunity.
Home Credit can provide you platform to show your skills & suggest valuable ideas to company.
Will get opportunity to work on company level platform & will be part of training team of
collections department. This experience can improve your knowledge area & give future career
Opportunity to work in a team of enthusiastic professionals who have good knowledge in this field. Salary 4 Lac To 5 Lac P.A. Industry Education / Teaching / Training / Counselling / Academic Work Experience 1 – 2 Years Qualification Other Bachelor Degree, Other Master Degree ,
Location: Indore, Madhya Pradesh
Job date: Tue, 07 Jan 2020 06:44:05 GMT
Apply for the job now!